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| Marketing Researches |
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| Wine Market Study in Latvia and
Estonia |
Note: The complete copy of the report can be purchased at the
CAMIB
office Table of Contents 1.1. Survey
rationale
1.1
Introduction 1.2 Aim of the investigation 1.3
Target operators
2. Timing and
Methodology |
3.
LATVIA
3.1 General macroeconomics
information 3.2 Wine/spirits external trade 3.3 Customs rights;
excises and taxes 3.4 Wine/spirit market structure and distribution
system 3.5 Wine/spirit demand : past, current and future
trends 3.6 Current suppliers 3.7 Wine/spirit current and potential
supplies from Moldova 3.7.1 Operators' awareness of Moldovan
products 3.7.2 Positioning of Moldovan wines/spirits 3.7.3
Latvian operators' reaction to the presentation of Mold.
products 3.7.4 Specific interest of Latvian operators for
Moldovan products
4.
ESTONIA
4.1 General macroeconomics
information 4.2 Wine/spirit external trade 4.3 Wine/spirit market
structure and distribution system 4.4 Wine/spirit demand : past,
current and future trends 4.5 Current suppliers 4.6 Wine/spirit
current and potential supplies from Moldova 4.6.1 Operators'awareness
of Moldovan products 4.6.2 Positioning of Moldovan
wines/spirits 4.6.3 Estonian operators' reaction to the presentation
of Mold. products 4.6.4 Specific interest of Estonian operators for
Moldovan products
5. The Latvian and Estonian
wine/spirit markets: some suggestions for a marketing strategy for the
Moldovan productions.
5.1 Kind of products to be
proposed 5.2 Produce Quality 5.3 Produce packaging 5.3.1
Bottles 5.3.2 Capsules 5.3.3 Labels 5.4
Price policy 5.5 Choice of the right dealer 5.6
Advertisement/Promotion 5.7 Sale terms 5.8 Institutional
back-up
Annexes
Investigation tools List of
companies covered with the investigation Top 1998 Wine/Spirits
Importers both in Latvia and Estonia Main information about visited
companies Retail Survey Statistics Estonian Trade
Statistics
1. Survey
rationale |
1.1 Introduction
Foods and
agricultural products have been making up more than 70% of Moldovan export
structure during the last three years. Indeed, about 40% of exports from
Moldova during this period refers to wines and spirits, which therefore
resulted to be the most important item exported from this
country.
CIS countries have
been the traditional importers of Moldovan wines, with Russia playing by
far and large the biggest role. Indeed, in 1997 about 85,2 % (247,7
millions of liters) of the total amount (290,8 millions of liters) of wine
and sparkling wine exported, went to Russia . Following the 1998 financial
and economic crisis in this latter country, wine and spirit total exports
from Moldova in that year sharply decreased to 141,3 millions of liters (-
43 % if compared to 1997 figures). Although -as it could be expected,
exports of these products to Russia went down in 1998 to 120,9 millions
liters (-48,8 %), the share (85,6%) taken up by this country over total
amount exported did not vary. The same wine trend was followed also by
spirits . Indeed, although total bulk sales increased tenfold in 1998 as
compared to previous year, sales of retail units (bottles) -which by the
way makes up the bulk of spirits export, went down by almost 30 %. This
applies also to export towards Russia: this country indeed strongly
increased its bulk imports but decreased retail units import by more than
29%.
From all the above,
it is clear that the heavy dependence of the Moldovan wine industry from
the Russian consumption market is putting at risk the survival of this
industry and is calling for urgent actions to stop or reverse the ongoing
negative export trend.
One of them is
surely the opening up of markets alternative to the traditional ones and
the strengthening of market shares in markets so far little
known/explored.
At this purpose,
market investigations can be very helpful since they can help highlight
current market structure and operators ‘ conducts and performances and
also help to draw up marketing strategies to allow new operators to
adequately penetrate or compete on these new targeted markets.
Since its
beginning, this TACIS project looked at Eastern European markets for
supporting wine export from Moldova. This was due to several different
reasons, the main one being the current lack of conditions among Moldovan
producers to stand competition within highly structured and sophisticated
Western European markets.
The good commercial
results achieved by wineries which -thanks to the project, recently
attended the Polagra ‘98 International Trade Fair, showed not only the
promising market opportunities existing in Poland and in the Baltic
region, but also the need to deepen further the still very loose
commercial ties with wine operators located in those countries. Indeed,
the winning strategy to quickly penetrate these still very little explored
but increasingly healthy and stable markets appeared more and more clearly
as one capable to engage locally based distributors/producers in the
import and distribution of Moldovan wine and spirits into their home
markets.
Furthermore, due to
the difficult financial and economic situations Russia, Ukraine and
Bielorussia are in at the moment and leaving aside markets of wine
producing countries -such as: Bulgaria and Hungary and the neighboring
Romania, the Polish and Baltic States markets appear as the only ones in
Eastern Europe capable to adsorb Moldovan wine and spirits
productions.
Due to all the
above, this TACIS project decided to carry out a quick wine market
investigation in two Baltic countries, namely Latvia and
Estonia.
1.2 Aim of
the investigation
Broader
Aim
To help Moldovan
wine/spirit producers to overcome current constraints in the sales/export
of their products by opening up new, alternative market outlets and/or
increasing their current market shares in the two targeted countries -
Latvia and Estonia.
Specific
Aims
To investigate
wine/spirit demand in Latvia and Estonia through interviews with specific
local market operators;
to establish sound
linkages between a selected sample of Moldovan wine/spirit producers and
Latvian/Estonian wine/spirit operators;
to introduce
Moldovan wine and spirits to local market operators;
to collect trade,
customs and other information relevant to the investigation, from the
concerned information sources.
1.3 Target
operators
The investigation
targeted operators active in the wine and spirits domain in Latvia and
Estonia, such as: wine/spirits producers, importers, wholesalers and
organized retailers -multiple retailers, wine shops.
2. Timing and
Methodology
The investigation
envisaged a distribution of activities within the three following
phases:
Phase I
: Preparatory phase, for a total of
3 weeks of work in Moldova, distributed between December 1998 and January
1999. During this phase the following activities were carried
out:
retrieval of
basic information through existing data-bases and Internet on:
Estonia/Latvia wine/spirits production; import/export; consumer’s
demand; list of importers/producers/distributors; wine/spirit trade
legislation;
preparation of
the investigation tools. This included a question check-list for the
interviews with Latvian/Estonian operators and three retail forms to
collect -at retail level, information on competitors’ products. Annex 1
carries a copy of all these tools;
contacting
-through fax; telephone and email, Estonian and Latvian operators to be
interviewed in order to explain them the task of the investigation and
to work jointly out a visiting schedule;
selection of a
sample of Moldovan wineries/spirit producers whose products could be
promoted during the investigation. Indeed, since the investigation
intended to have immediate and operational benefits for Moldovan wine
suppliers, involvement of the latter into this exercise was seen as a
needed requirement for its success. Therefore, a total of 5 Moldovan
wineries and one spirit company were selected by the project’s
counterpart Moldconsult out of a pool of 12 companies . Selection
criteria included: (i) candidate interest in the targeted markets; (ii)
its past export performances; (iii) adequacy of its products to targeted
markets; (iv) availability of products; (v) its willingness to follow up
any outcome from this investigation, including the carrying out of trade
missions and forwarding of samples if required. Prior to the start of
Phase II, the project collected from each enterprise material (flyers,
produce presentations, products price lists) to be distributed during
the field works. A company ‘s presentation was worked out by this TACIS
project for all 6 enterprises.
Phase
II: Field investigation
phase in Latvia and Estonia, for a total of 2 weeks. The field work
started on 25 January and was completed on 8 February. Both the project
Team Leader -Mr. Andrea Serpagli, and his Deputy -Mr. Paolo Galliadi, took
part to Phase II activities, which included:
interviews/visits
to main wine/spirits market operators in both countries. A total of 10
and 13 operators was met in Latvia and Estonia respectively. Annex 2
lists their names, addresses and provides other contact details. It can
be said without any doubt that operators met make up a representative
sample of most relevant wine/spirit operators in these two
countries;
collection of
primary information still missing from Phase I from concerned
institutions in both Latvia and Estonia.
Phase
III: Elaboration in
Moldova of the primary and secondary information collected with the field
activity and elaboration and distribution to concerned operators and
institutions of a paper detailing investigation findings and highlighting
a possible marketing strategy for Moldovan wine/spirits in Latvia and
Estonia.
|
3. LATVIA
3.1 General macroeconomics
information
Since regaining independence in
1991, Latvia and the other two Baltic Republics can be quoted as "the most
successful reformers of all the ex-Soviet republics". After a few years of
economic sink and explosive inflation rates, Latvia, Estonia and Lithuania
have been able to pull back from the economic wreckage, registering
positive rate of growth since 1995. Tough budgetary and monetary policies,
a clear-cut privatization process, the slashing down of virtually all
Soviet-era subsidies - coupled with the convenient maritime location and
the closeness to rich neighbors as are Scandinavian countries, have been
the key factors of this positive performance.
Latvia has a convenient
geographic location on the shore of the Baltic Sea and in the center of
the Baltic countries, supported by three ice-free ports, along with a fine
network of roads and railways.
Free trade treaties rule
commercial flows with both the EU and the CIS. An associated member at
present, the country has applied to become a full member of the European
Union. The Latvian capital city of Riga, located in the region's largest
transport hub, is a rapidly growing finance and commercial center. Total
foreign investment has grown rapidly in recent years, reaching 1 billion
USD at the end of 1997 (7.6% GDP).
Nowadays Latvia is politically
and economically stable; has a low inflation rate (8.4% in 1997 and 6% in
the first semester of 1998), an high GDP growth (13% in 1997 and 6.5% in
the first part of 1998), a stable and convertible currency, and a
legislation supportive of business development.

More recently, the Russian financial
and economic crisis, and the economic slowdown in most of UE countries,
produced a negative influence on Latvian growth pattern: the GDP growth
rate decelerated in the second '98 semester, and unemployment rate rose to
9.2% at the end of the year (7% in December '97).
Industry accounts for about 22%
of GDP; the primary sector (agriculture, forestry and fishing) contributes
to GDP for 5-6% of the total.
The food & beverages industry
is the largest one within the manufacturing sector, accounting for 43% of
industrial output (2.52 billion USD in 1997). There are nearly 670 food
& beverages companies in Latvia, employing a total of nearly 29,000
people. The industry includes a wide range of sub-sectors - fish, meat and
milk processing; bakery; wine, spirits, beer and soft drinks; sugar and
confectionery production. In 1997, after several years of strong growth,
fish and marine products accounted for the highest share of the food
sector output (18.2%), followed by milk and other dairy produce (16.3%),
meat products (11.3%) and bread (9.1%). Over half of food & drink
export goes to Russia. Nevertheless, in 1997 Latvian exports to EU
countries doubled, with Germany being the major trade partner.
3.2 Wine/spirits external trade
According to data released by the
Latvian Ministry of Finance - Excise Department, Latvia imported 11,7 mln
liters of wine and spirits in 1998, more than ten folds the 1993 volume
and almost twice the 1996 one. The investigators estimate its 1998 value
in 55 mln USD (2% of the total national import value). Import of must and
other grapes' raw material for wine and other alcoholic beverages
preparation of are not included in these figures.
83% (or 9.7 mln liters) of the
above total import volume was made up by wine. Although Latvian wine
import will always represent a marginal share of this product world trade,
it is useful to underline that already in 1996 it made up 5% of the
aggregate import of the former Soviet Union, and 14% if Russia is
excluded. More important, altogether with the other Baltic States, it is
one of the few with positive medium term perspectives.
Since 1993, Latvian demand for
foreign alcoholic beverages has grown steadily. Both in 1998 and 1997 the
growth on previous year was 34%. Focusing on the last triennium -as it
shows Tab. 1, the most significant tendencies in Latvian import of
alcoholic beverages can be summarized as it follows:
wine imports more than doubled
from 1996 to 1998, thus increasing their share over total wine and
spirit imports from 71 to 83%;
this change was fully due to
the growth in the import of wine with an alcoholic content below 14%,
which almost tripled in the analyzed period thus reaching 8.5 mln liters
in '98. This segment covers nowadays the bulk (88%) of the country wine
import, and is the one with the best potentials for further
growth;
imports of fortified wine show,
to the contrary, signs of “fatigue” since they decreased from 1.2 mln
liters in 1996 to 1.1 mln liters in 1998, with the strongest fall (-5%)
in 1998;
imports of sparkling wine
remained marginal: after the 1997 positive variation, import of this
product fell back below the threshold of 100 thousand liters in 1998,
less than 1% of the country's wine total import. Since domestic demand
for these products remains stable, the decrease in imports can find an
explanation in the growing ability of the only big local producer (Riga
Vinss, see the company's fiche in Annex 4 A) to successfully counteract
external competitors. Riga Vinss's dominant position is indeed a high
entry barrier into the Latvian sparkling wine market, thus severely
limiting competitor’s possibility to penetrate it with significant
volumes;
spirits import grew 4% in 1997,
whilst remained stagnant in 1998, under 2 mln liters. Among
super-alcoholics, only cognac and vodka -though this latter at a lesser
extent, showed a positive performance all over the triennium. This lead
these two beverages combined market share to grow from 23% in 1996 to
32% in 1998. Whisky import increased sharply in '97, but remained
unchanged the following year. Brandy import levels do not change since
1996, thus showing signs of market saturation. As for liquors, they lost
in 1998 an hefty 25%. Among soft alcoholic drinks, the ones with an
alcohol content below 8% decreased 42% from 1996 to 1998, whilst the
demand for those with an higher alcohol content increased
19%.
Latvian wine/spirit importers are
currently purchasing their supplies from all producing countries in the
world. Indeed, the fact that following independence it became possible to
purchase from any potential supplier operating world wide, has stimulated
importers to widen the range of products in their portfolio in order to
keep abreast with market changes and to counteract competitors’ market
strategies.
Within a very short time, this
has caused the market to be flooded with products from all over the world:
at the beginning they were mainly products from Western Europe -mainly
cheap, sweet and semi-sweet wines, followed by others from the so called
"New World" -South Africa, Australia, New Zealand, USA, Chile and
Argentina. It has to be said, by the way, that in Latvia supplies from EU
appear still largely exceeding the ones from the "New World". This cannot
be said about the neighboring Estonian market, where this latest kind of
supplies seems already to own a much larger market share.
Although imports
can originate from any part of the world and there not exist any
quantitative restriction to import, a licensing system -which applies also
to wine/spirit production and export, is used since 1 February 1994. For
the time being, only companies with a pre-fixed monthly business turn-over
are allowed to import wines and spirits into Latvia. This clearly aims at
reducing the number of importers in this country. This regime is anyway
expected to be changed soon so as to adapt this market to EU concerned
legislation.
Latvian supplies can originate
through importers and/or wholesalers personal contacts or thanks to the
promotional activity -mainly as: trade-missions, use of produce
catalogues, Internet promotion etc.- of the foreign
exporter/dealer.
It is difficult to figure out the
distribution of Latvian wine and spirits imports among supplying
countries. Indeed, since strict custom control has been enforced only of
late, reliability of official data until 1996, is partially hampered by a
difficult to estimate volume of illegal imports. Furthermore, detailed
statistical information on this matter is not available yet from domestic
concerned institutions .
The "Center Francais du Commerce
Exterieur" reports Spain as the leading Latvian wine supplier in 1996 -
with a market share of 47% for wine, and almost 100% for raw materials
used for sparkling wine preparation, while places France as the tenth
larger Latvian supplier, with a quota equals to 1% of total wine import.
On the basis of the investigators' "field" experience (interviews with
operators and direct visits to shops), it appears that nowadays Latvia's
major trade partner in terms of wine import is Spain, followed by France;
Italy; Germany and Greece, as far as EU countries are concerned. The
current strong market positioning of French wines detected by
investigators, is also confirmed by the high amount of products from this
country in the main Latvian importers' 1999 price lists.
As for Central European
countries, wines from Bulgaria, Hungary and Romania -although for the
latter at a lesser extent, are well Known on the Latvian
market.
Among former Soviet Union
countries, Georgias’ wines have at present a net leading position,
although it is far from being clear how much of the product labeled as
Georgian really comes from this country. Indeed, interviewed operators are
doubtful about the true origin of several brands which are imported as
produce bottled in Bulgaria.
As it is happening all over the
world, a growing interest are raising New World wines: products from
Australia, New Zealand, Chile and Argentina are enlarging their presence
within Latvian importers' price lists, though this takes place at a slower
rate than in neighboring Estonia.
Although Moldovan wines are
acknowledged by CFCE to have had a 17% market share in 1995, a negative
tendency was reported by this source during the last biennium. Based on
data available from Moldovan Customs Department, sales of Moldovan wine
and must to Latvia amounted to 1.35 mln liters in 1998, equivalent to 1%
of the country's total export. This was a 5% increase over 1997,
percentage far below the rate of growth of total Latvian wine imports
which caused Moldovan market share to lower from 19 to 14%. Nowadays,
Moldova is known on the Latvian wine market mostly for its Kagor wines,
while the market share of its sparkling wines is absolutely
negligible.
Investigators encountered a much
better performance of Moldovan products in the alcoholic beverages
segment: in 1998 Moldovan exports to Latvia
grew +21%, thus largely outperforming the overall (+1%) Latvian import
rate. This pushed up to more than 14% the Moldovan quota of total Latvian
spirits imports. Moldova supplies Latvia also with a relevant volume of
ethylic alcohol (230.000 liters in 1998, 16% of the Republic's total
export).
Latvia is also an exporter of
wine and spirits. Indeed, since domestic sparkling wine production is
mainly for export, the country has been a net wine exporter until 1997. In
1998, a further growth of its import volume and the remarkable fall in
export levels caused a negative trade balance of 4,1 mln liters and a
self-sufficiency degree of about 75%. In 1998, total volume of wines and
spirits sold abroad amounted to almost 8.3 mln liters, mostly sparkling
wine (66%) and vodka (32%). During the last triennium vodka export
increased from 2.1 to more than 2,4 mln liters, while foreign sales of
sparkling wine -after having reached their apex of 7.6 mln liters in 1997,
suffered a strong contraction in '98 (-28%). This was mainly due to the
stiffer competition on other Baltic traditional markets, and decrease of
exports towards Russia.
On the basis of official trade
data and available information on domestic production, Latvian (apparent)
total wine consumption in 1998 can be estimated at about 16.6 mln liters,
almost twice 1996 level. In terms of per capita consumption, this makes
6,8 liters/year in 1998, of which 2,9 liters (43% of total figure) relates
to consumption of sparkling wines and 3.9 (57%) to "other" wine, against a
figure of 1,8 liters per capita for both categories in 1996. Therefore,
over the 1996-98 period, although both demands increased, the one for "not
sparkling wine" grew faster than that for sparkling wine. In order to have
a rough appreciation of the Latvian wine market potentials in the medium
terms, the use of a domestic per capita consumption figure in line with
the compounded one (16.3 liters/year) of selected Central and Western
European countries , would lead to a total wine consumption of 37.5 mln
liters, and to an import volume of 25 mln liters, almost three times
higher its current level. And this even assuming a decrease to 2,3 mln in
the country's population (-6% on the 1998 figure).
3.3 Customs rights;
excises and taxes
In Latvia customs rights are as
follows: 15% for sparkling wines, but 0,1 Ls/liter for Champagne; gin: 2,0
Lv/liter 100% alcohol; all other wines and spirits: 2,5 Lv/liter 100%
alcohol. Excises for champagne and for grapes and other fruit wines up to
14 degrees: 0,25 Ls/liter. For any other alcoholic drink (made exception
for beer up to 5,5 degrees), excises equal 4,1 Ls/liter 100% alcohol.
Starting from 1993, TVA on these products is 18 % .
3.4 Wine/spirit market structure and distribution
system
The Latvian wine/spirit market
appears to be as an highly structured and concentrated market. With a sole
wine producer -Riga Vins, mainly devoted to production of sparkling wines,
the Latvian wine/spirit market is indeed controlled by a restricted amount
of importers -24 in 1998, as list in Annex 3.1 shows, and wholesalers.
Indeed, whilst importers take care of products import and, sometimes, of
their distribution -mainly at wholesale level but even, though more
rarely, at retail level, wholesalers are distributing them to several,
different retailers -supermarket chains (multiple retailers); food stores,
specialized wine/spirit shops; restaurants and hotels. These latter are at
their turn, conveying products to final consumers.
The analyses of the volumes of
business dealt with by the import industry clearly shows the high level of
concentration which earmarks this industry. Indeed, the first 3 importers
make up more than 57 % of the estimated total industry business -about 50
millions USD in 1998. This share increases to 72% and 90% respectively
when the first 5 and 10 enterprises are taken into consideration . When
only wines are considered, the above concentration levels decrease since
three of the five largest importers (SIA Mono-M, SIA SDV and SIA LDV) deal
only with alcoholic products other than wines. Therefore, leaving these
operators out of computation, the following concentration ratios are
obtained: CR3=47%; CR5=53% and CR10=65% -see concentration curve in Graph
2 below. Nevertheless, also these concentration indexes should be
considered only a proxy since most of operators among first ten also deal
with spirits.
An high level
of concentration above described could find an explanation in the
licensing system currently in place and already described at point 3.2
above. Although the soon expected reform of this system should in theory
increase the current amount of operators, this might not be the case in
reality. Indeed, the appreciable size already reached by the main
importers currently active in Latvia, will make it very difficult both for
new entrants and for small importers still operating within this market,
to keep afloat. This is becoming even more likely
in the light of the current setback of Latvian economy which followed
August '98 Russian financial/economic crisis. A possible way out to this
situation would be that importers specialize more and more either in the
type or in the country of origin of products they deal with. It will be
extremely important in the coming future that Moldovan companies follow up
the way this import pattern is going to change, so as to avoid choosing
the wrong partner to operate on the Latvian market.
As already mentioned above, the
wine/spirit distribution system in Latvia is mainly based on three
different operators: importers; wholesalers and retailers -which include
the three largest multiple retailers in Latvia (Interpegro, Rimi and
Nelda).
Operators active in the first
level of the distribution chain (importers) are usually responsible for
choosing the products they later on propose to the other distributors
active within the distribution chain. Although they usually buy from
foreign dealers/exporters, it is not unusual they purchase directly from
producers. Importers have the task to promote their products among
distributors and to convey to their foreign suppliers sales results from
clients they serve. A growing attention is devoted by these operators to
indications coming from both their direct customers and final consumers,
thanks to the daily work of their sales network. This is particularly
evident among largest importers, who are the ones with the largest and
better organized sales networks.
Promotion of the products they
import among their customers is usually done through free tasting;
participating to trade fairs and other promotional events; distribution of
advertising materials -usually prepared by suppliers or producers, and by
making available -free of charge, to distributors an agreed amount of the
goods to be promoted so as they can use it to organize tasting events
among final customers.
From importers, the goods go
directly to retailers (multiple retailers, food shops, specialized
wine/spirits shops, gas stations, ho.re.ca ) or to wholesalers and, from
them, down to retailers. Although variations from one importer to another
have to be highlighted -with biggest importers having a more straight
linkage to retailers, the above pattern can be considered quite as a
common one in Latvia. Usually, importers try to strengthen their position
among their customers by assuring from suppliers the right to become the
sole distributor of a certain product or trade mark in Latvia.
The double importer-wholesaler
role is a quite common one, especially among the biggest importers. This
allow to cut costs and increase system efficiency. The amount of pure
wholesalers operating in Latvia is, anyway, reported as being small -4/5
operators in total. An equal amount of operators controls the bulk of
retail distribution: three multiple retailers (the Norwegian-owned Rimi,
Interpegro, and Nelda) operate the highest and most successful supermarket
chains in Latvia. Their customers have a spending capacity estimated to
rank from middle to middle-high. A high number of small size, food shops
are still active in Latvia, especially outside Riga. They get their
supplies -mainly cheap wines and vodka, directly from wholesalers and to a
much lesser extent from the same importers. The latter, anyway, tend to
serve directly the few specialized wine outlets currently active in
Latvia. Most of them are located in Riga, with the remaining two ones
active in the other main towns (Daugavpils and Liepaja). Restaurants,
cafeterias and bars also play an active role in the retailing of wines and
spirits. In general, while cafeterias and bars more specialize in the
sales of liqueurs, sparkling and fortified wines and sweet red wines -used
in the preparation of "hot drinks" during the winter season, increasingly
restaurants deal with semi-dry and dry, high quality and therefore
expensive wines. Among them, dry red wines are showing the most
interesting growth trend. Due to the higher margins fetched from sales of
quality wines to restaurants, distributors are more and more competing for
trying to penetrate this market segment.
3.5
Wine/spirit demand : past, current and future trends
As many other former ex-URSS
countries, Latvia was traditionally mainly a spirit (vodka) consuming
country although had also a relatively little developed wine market,
mainly supplied by producers from Eastern European countries.
With independence, this situation
suddenly and dramatically changed. Nowadays, the Latvian wine/spirit
market is indeed flooded with products of all different kinds and from all
over the world. This includes supplying countries from both the "Old
World" (Western Europe) and the so called "New World" -including: South
Africa; Australia; New Zealand; Chile; Argentina and US.
The way the Latvian wine market
is developing is typical of any new market: from sweet, cheap products to
drier, more expensive ones as the taste and consumption ability build up.
Indeed, the first half of the nineties were marked by sales of cheap,
sweet and semi-sweet wines -both red and whites, which little by little
opened the way to more expensive, drier products. Bulgarian (“Manastirska”
kinds) and Georgian (mainly "Kindzmarauli" and "Kvanchkara") wines among
the reds and German ones among the whites, have been the best sellers
among wine consumers.
Nowadays in Riga sweet and
semi-sweet, cheap wines continue to remain popular among the youngsters
and consumers with low/middle-low spending capacity, whilst the more
affluent consumers are slowly but steadily shifting towards drier, better
quality and more expensive products -especially in the case of red wines.
This trend is anyway expected to progressively extend countrywise and to
involve a growing amount of consumers with lower spending capacity,
especially if dry products with a good price/quality ratio will continue
to be available on the international market.
Indeed, interviewed operators see
current high levels of consumption of Georgian sweet and semi-sweet wines
as a momentary phenomenon, due to the high investments in advertising
campaigns made by Georgian wine producers and/or foreign distributors of
their wines.
Consumption of dry, white wines
will be more difficult to build up, mainly because in the Baltic region it
is linked to the warm season -which is quite short there, and quite
difficult to be developed outside meals. Red wines, instead, can be drunk
during a longer time -their consumption well matches cold weather and
winter season is long in Latvia, and even outside meals -as it is the case
with sweet wines, very popular as a basis for "hot drinks" during winter
time. In the regions, consumption of wine is growing slower than in the
capital due to lower consumer‘s spending capacity, while fortified wines
and vodka consumption remains popular.
The opening of this market to new
suppliers meant, along with exposure to new products, also a wider
acquaintance with new produce presentation and promotion and a general
improvement in the quality of products available. Indeed, consumers are
increasingly capable to differentiate between the fair quality of "Table
wines" and the better one of the "Fine wines "-DOC or VPQR kinds, and
-above all, are more and more prepared to pay for it.
Furthermore -even in the case of
cheaper table wines, consumers became quite sensitive to produce
presentation. Nowadays demand is very much driven by how wines are
presented -as far as the bottle size and shape and labels used are
concerned, and by the advertising campaigns to support sales. Therefore,
an adaptation to the way Western products are bottled and put on sale has
become a "must" even in these relatively young markets.
As for spirits, the demand
continue to remain large. The largest demand appear to exist for cognac
and brandy (Otard, Hennessy and Courvoisier) and whisky (Ballantine ‘s
Finest and Jim Bean) .
3.6 Current
suppliers
The investigation carried out by
the Project among retailers provides a fairly complete picture about the
current supply situation and about the products positioning within the
Latvian market. Among the best selling wines (excluding sparkling), a
total of 164 items have been recorded -157 when repetitions of the same
item at different outlets are left out . Sparkling wines (for a total of
29 items) and spirits (Vodka, Brandy and Cognac, for a total of 81 items)
had been the object of separate investigations, which results are
summarized in Annex 5 A.
Within this selection, DOC,
reserve and collection wines cover 75% (117 items) of the total, as Table
3 shows. Most French, Italian, and Spanish items, and all the items
from the New World belong to this category.

Red and white wines have almost
the same market share (53% against 46%), while rose’ wines -found only
twice on monitored shelves, were less than 1% of total amount
surveyed.
In terms of kind, dry
wines cover 54.1% of the total amount surveyed (56.0% when semi-dry wines
are included); sweet and semisweet 24.6% -in equal shares; and dessert and
fortified wines 4,5%. The remaining 14,8% is made up by items for which
this information was not stated on the bottles’ label.
This distribution of surveyed
items by kind should not be interpreted as mirroring current consumption
volumes: although it is indeed a fact that dry and semidry wines are
progressively gaining larger and larger acceptance among Latvian
consumers, sweet /semisweet wines -mainly due to their lower prices, makes
up nowadays the bulk of Latvian wine market. The dominance of dry wines in
the survey -as in the total market, is to be related to the fact that most
of the supply is made up by countries such as France and Italy, where wine
production -and therefore sales, is highly atomized. To the opposite,
other significant Latvian trade partners which deal mostly with sweet,
semisweet and dessert wines -such as Bulgaria and Romania, or which are
active in all market segments -such as Spain and Georgia, are generally
represented in Latvia by a more limited amount of
producers/brands.
As for prices, results
from the survey show an average retail value of USD 8,1 for a 0,75 liters
bottle. Maximum price (USD 66,7) was scored by a French dry red DOC wine,
while the minimum (USD 1,9) by a group of sweet and semi-sweet Bulgarian
table wines, both red and white. The average price figure decreases to USD
7,5 when the two top price items, both French, are excluded from
computation.
Average price for red wines (USD
9,3) is 37% higher than the one for white wines (USD 6,8). Standard
deviation is much more noticeable for red wines, thus showing that prices
for this kind of wines range more than for white ones .
As expected, average price
increases in a progressive way as we move from dessert wine (USD 3,7)
towards less sweet products. As standard deviation values show, dessert
and sweet wines are concentrated at the bottom levels of the price range,
while dry wines are more widely scattered among various price levels (see
Graph 3). Therefore, it is clear that quality of sweet wines is mainly
low, while for drier products it can vary from low one for table wine to
very high for top of the market products.
Specialty stores wine prices were
found by the investigation higher (21% on average) than in supermarkets.
Highest differences in prices have been noticed for sweet and semisweet
wines, while only marginal variations have been recorded, on average, for
DOC or reserve wines (see Graph 4).
As for geographic origin of
wines, the information provided by interviewed operators and the one
coming from retail survey shows the following (see Annex 5 A for further
details):
French wines: they are considered as "top" products in the market.
They are mainly purchased by consumers with a spending capacity ranging
from high to very-high and are mainly referring to red (dry) and
sparkling wines ("Champagne" kind). Indeed, dry wines cover by far the
largest share (75%) of French items considered being the best seller
products on the Latvian market, although also the remaining wine kinds
are well represented in the importers’ lists and in the shops shelves.
Usually consumption of French wines takes place during meals -both at
home and at restaurants, or celebrations -for Champagne. It is estimated
that currently 70% of French wines belonging to higher quality are going
for restaurant consumption. French wines have already fully gained
consumer‘s trust and are paid good prices even though not always their
price/quality relationship is seen by distributors as a fair one. On the
basis of the retail investigation, French wines - with a retail price
average of USD 14,2 per 0,75 liters bottle, 75% higher than the general
average, are by far the most expensive items available on the market
(see graph ). The same holds true when only table wines are considered:
French "vins de pays" cost on average USD 5,5/bottle, as compared to a
USD 3,5 general average for the category. Although products from this
country can be found in all price intervals used to segment the market
-with the exception of the cheapest one (USD 2-4), most of them fall
inside the highest price intervals - see Table 4 below. Due mostly to
their expensive prices, consumption of French wine is not expected to
growth significantly over the coming years: they will indeed continue to
be consumed by a restricted consumer "elite", unless less expensive
wines will be introduced;
German wines: they were among the first ones introduced when this
market opened up to deliveries alternative to the traditional ones from
Eastern Europe. As it could be expected, they were mainly white;
semi-sweet and sweet wines. Their prices ranged from low to middle.
During the last few years, products originating from Germany are
reported to have lost market shares due to their reported low quality.
Indeed, only one interviewed operator (Baltic Wines) quoted to still
import wines from this country. Nevertheless, quite a good amount of
German wines can still be found on sale among retailers. These products
are considered to be for consumers with middle-low spending capacity and
their sales are expected to continue the negative trend they followed
during the last couple of years. All the items from this country
recorded within the retail survey are table wines, and fall in the
"middle-low" price class (USD 4-6). Their average price (USD4,4) is the
lowest among wines with an EU origin;
Spanish wines: they have definitively been the most successful
products on the Latvian wine market during the last 3/4 years, both in
the case of red and white wines. Based on investigation results, they
can currently be found in all market segments from "middle-low" (18% of
the surveyed items) to "high" (23%), in the case of "reserve wines", and
even in "luxury" group (5%). Their average price (USD 7,7) is slightly
below total market average (USD 8,1) based on retail survey outcomes,
and higher only to the German one for wines with an EU origin.
Very satisfactory Spanish wine market performance is unanimously
attributed to the excellent cost-produce quality ratio; the outstanding
produce presentation -even for cheaper, "table" wine; the easiness in
arranging and receiving supplies from this country and the good payment
terms allowed by Spanish exporters. These wines, mainly sold in
super-markets and other food-stores, have definitively set the pace for
future wine market development in Latvia. Their consumption is expected
to continue to grow in the coming future in all the segments they are in
at the moment;
Italian wines: performance of wines from Italy has not been as good
as the ones from Spain. This was mainly due to the reported low quality
of Italian products introduced into the Latvian market -generally sweet
and semi-sweet products like the ones under the "Tonino" trade-mark.
During the last few years, an attempt to re-position products from this
country is taking place but this is facing difficulties due to the not
so brilliant image acquired by Italian wines among consumers and
distributors and fierce competition from other supplying countries
-mainly Spain, but also Chile, Argentina, South Africa, USA and
Australia. A quite good range of Italian products can now be found on
the Latvian market, in all market segments, including sometimes top of
the market segments -tackled by trade marks like: "Brunello di
Montalcino", "Barolo" etc. With reference to the retail survey, Italian
most sold products result to be dry red DOC wines (77% of total amount
of wines from this country) and semisweet table wines, although at a
much lesser extent. Average price is USD 9/bottle, slightly above the
general average. Consumption of wine from this country is not expected
to growth significantly over the coming future, although a couple of
importers showed a keen interest in importing top-quality Italian
products;
"New World"
wines: wines from South Africa,
Chile, Argentina, USA, Australia, New Zealand have been the latest to be
introduced on the Latvian market, in an attempt to widen importers
produce portfolio and to gain market shares to competitors -selling
French, Spanish, Bulgarian and Georgian wines. "New World" wines can be
found in all market segments, and their purchasers are mainly consumers
with a spending capacity from middle-low to high. Indeed, according to
retail survey’s results, the majority (61%) of the items with this
origin falls in the "middle-high" and "high" price ranges. This is
mainly true in the case of Australian and Chilean wines, while USA and
South African ones are more frequently found in the "middle-low"
interval (USD4-6). The information included in the importers’ price
lists shows that New Zealand market positioning mirrors the one of
Australia and Chile, whilst Argentina positioning is closer to the one
of USA, South Africa and Israel. Produces from “New World” countries
cover a very wide range of both "fine" and "table" wines, with a general
very good produce presentation. More and more these wines target dry red
wine consumers segment, which is seen as the most promising segment to
be explored in the coming future. A fierce battle to conquer market
shares is anyway taking place in Latvia among importers/distributors of
this kind of wines and it is difficult at this stage to forecast likely
outcomes. Indeed, in the light of the current stagnation of the country
economy, future market success of these wines -and ability to survive of
the importers who back them up, will very much depend on the amount and
quality of promotion among distributors and final consumers they will
enjoy and fairness of their price/quality ratio. Also the size and
solidity of the importer/distributor responsible of their introduction
and marketing in the Latvian market will play a very important role in
guaranteeing a future survival or success of these relatively new
products;
Eastern European
wines: While New World and EU
products can be easily found also within the dry segment, wines from
East Europe and the former Soviet Union mainly gather sweet and
semi-sweet wines, both whites and reds (see Graph.7 and the end of this
section). In general, wines with this origin are bought by consumers
with a low and middle-low spending capacity: the retail investigation
shows that the bulk of them (70%) falls within the two cheapest price
ranges, with 58% of them within the lowest one (USD 2-4) -see Graph.8,
which shows how wines with a different origin are distributed among the
various price ranges. Leaving aside Moldovan wines -which will be
analyzed separately below, the situation of the Bulgarian, Romanian,
Georgian, Hungarian and Ukrainian wines differs depending on the country
of origin and product considered. Bulgarian "Manastirska" (sweet,
semisweet, both red and white) and "Kagor" (red dessert), sold at very
competitive prices, gained very large market shares among low and
middle-low spending capacity consumers. Indeed, retail investigation
shows that all the 15 Bulgarian items surveyed fall within the "low" and
"medium low" price ranges, whilst their price average (USD 2,9) is only
higher than the Hungarian one, although the lowest among DOC (or
collection) wines. Their presentation is seen as good, thanks to the
radical innovation in bottle shapes and label appearance and contents
made by their Bulgarian or foreigner (Bulgaria based) producer or
foreigner (Dutch) bottler/exporter. Although "Manastirska" and -to a
lesser extent, "Kagor", are still scoring as best sellers among most
relevant retailers -multiple retailers and food shops, their sales
remained flat over the last two years, thus making further increases in
their consumption levels quite unlikely. Due to their poor quality
level, most (but not all) of operators, in fact, expect these products
to decrease their sales levels and may be even to disappear as wine
knowledge will upgrade among Latvian consumers. As for these two
products, also remaining Bulgarian wines -white and red, sweet, semi-dry
and dry, show a good positioning among middle-low and middle spending
capacity consumers -very often belonging to the ethnically "Russian"
share of the Latvian population, which feels a kind of "nostalgia" for
the "gone times" and for wines available on the market before 1989. More
or less the same situation can be described for Georgian wines.
"Kindzmarauli" (red, sweet) and "Kvanchkara" (red, semisweet), can -by
far and large, be considered as the most recent "success story" on the
Latvian market. Supported indeed by an heavy radio promotional campaign,
these cheap wines were introduced into this market around 1,5 - 2 years
ago and quickly gained market shares due to their good presentation,
sweet taste and price competitiveness. Several interviewed operators
referred to these wines' market performance as the key factor to have
induced consumers during 1998 to shift more and more towards consumption
of red wines. The marketing strategy followed in Latvia by Georgian
operators have been able to introduce into this market differentiated
qualities of the same wine -such as: "Kvanchkara", each with a different
price level. Indeed, DOC "Kvanchkara" is sold at a retail price of
almost 9 USD. This makes Georgian wines price average (USD 6,7 as
results from the retail survey) as the highest one among Eastern
European countries. What has to be seen as the best results of the quite
astonishing marketing activity performed by Georgian and, to a lesser
extent, Bulgarian wine producers/distributors, is the fact that they are
widely acknowledged to have paved the way to wine consumption among
consumers usually proner -for age, budgetary and cultural reasons, to
beer and spirit drinking. It is indeed seen as quite unlikely these new
consumers will now go back to old consumption styles the moment these
product will disappear from the market. To the contrary, a good share of
them -above all consumers nowadays low aged, is seen as most likely to
progress towards an higher and more dry-oriented kind of wine
consumption. Romanian and Hungarian wines fall mostly
within the sweet and semisweet segments; are present on the market with
a more limited -both in terms of trade marks and varieties, range of
kinds than Georgian and Bulgarian ones and are usually low price
products. As for Ukrainian wines -originating mainly from Crimea,
they are usually placed at the bottom of the Latvian wine market. This
is seen as caused by: inconsistency of produce quality; poor produce
presentation; lack of promotion; difficulty in arranging deliveries from
this country and high transport/logistics costs. Sparkling wines from
Odessa plant seem to enjoy a better positioning than the one which -in
general, have other Ukrainian wines. this is largely due to the own
distribution network this plant set up and runs in Latvia and the good
work done over past years on produce presentation, promotion and
quality;
Latvian wines: as said at above point 3.3, Latvia has got only one
producing plant (Rigas Vini) mainly involved in production and selling
of sparkling wines. These latter are produced from raw materials
imported on bulk from France and Spain. With an average amount of 15
millions bottles of sparkling wines produced every year , Riga Vinss is
the strongest seller of this kind of wine in Latvia. Its leading
position within this segment is kept by a massive promotional policy
-reported to be worth 250 000 USD/year, and run through local media.
Riga Vinss is also engaged in massive exports of its sparkling wines to
close or far away (US, Germany and Denmark) countries and sometimes
-like in neighboring Estonia, managing to emerge also there as a leading
seller. Riga Vinss is also importing -sometimes in bulk, and
distributing wines and liqueurs from various countries in the world -see
company ‘s fiche in Annex 4 A.

3.7 Wine/spirit
current and potential supplies from Moldova
3.7.1 Operators' awareness of
Moldovan products
Based on the sample of operators
interviewed, it appears that Moldovan spirits are most widely known in
Latvia than wines. This is particularly true in the case of "Belii Aist"
cognac from Aroma plant, which is reputed to be an excellent performer
among this category of products. Indeed, even though also cognacs from the
other two Moldovan producers are known, they do not raise the same
interest among Latvian importers than the "Belii Aist" one.
Much more diversified is the
situation concerning wines. A large share of the operators interviewed had
or still have some experience with Moldovan wines. In general, the "Kagor"
kinds from various Moldovan suppliers are the most popular product lines.
This is because due to the good performances of Bulgarian and Romanian
"Kagors" during the last years, Latvian importers tried to procure this
kind of wines also from different supplying countries. Due to the
difficulty of interviewed to report on the names of Moldovan suppliers,
the investigators had nevertheless the impression that sometimes Moldovan
"Kagors" are confused with Romanian and Bulgarian ones. It is also true
that sometimes Moldovan wines have been distributed in Latvia by Moldovan
companies -such as: Garling, Alfa-Eco and Dacia Fenix, which distribute
wines originating from several Moldovan producers and this might have
confused a bit the situation regarding their true origin.
Old fashion wines such as "Lidia
and ""Isabella" can still be found among retailers. With the exception of
one dealer -who firmly believe market potentials for Moldovan wines will
soon develop in Latvia, all other dealers who had/have experienced these
Moldovan products did not show much interest in pushing sales of these two
wines forward or even in continuing to keep them among their produce
range. Rimi -one of the three largest multiple-retailer in Latvia,
acknowledged the good quality of "Isabella" but ranked it among its "bad
sellers" due to its poor presentation and lack of promotion from the
Latvian distributor side.
Apart from being old fashion,
Moldovan wines are also blamed to be unknown among consumers. This applies
to several wines -both red and whites, which usually originate from
producing areas limited in size and is particularly true for white ones
-such as: Feteasca, Traminer, Kazaiac, Rcatsiteli and Aligote. Clearly,
this situation makes these wines particularly difficult to be introduced
into any market, unless an adequate promotional back up campaign is
implemented. This, any way, might result to be a difficult exercise for
wines intended for less rewarding market segments.
Among Moldovan distributors
currently active in Latvia, "Garling" company was the one mentioned most
frequently by Latvian interviewed operators. Both largest importers were
recently contacted by Garling and finally received wine samples from this
dealer. While both recognized the remarkable improvements introduced by
Garling in the bottle shapes and in the general produce presentation, one
of the two (Mobil Plus SIA) was extremely critical about the quality of
Garling products, blaming it as the main cause of Moldovan wine image
disruption on the Latvian market. Furthermore, both of them saw Garling
attempt to open up the Latvian market as an untimely one and due mainly to
the Russian current difficult market situation.
Two importers (Interbaltija AG
and Lion CIA) purchased recently "Chardonnay" wine from Burceag winery,
which was considered as very bad quality product although with a good
presentation and price competitive.
Riga Vinss imported raw materials
from Moldova for the production of its sparkling wines until 1993, when
they decided to discontinue this due to low quality and not competitive
prices of proposed supplies.
Also retail investigations showed
the presence of Moldovan wines and spirits among retailers, although in a
limited range. As far as wine is concerned, a total of 9 products were
found on the shelves of the three outlets monitored in Riga. Out of them,
5 belonged to Kagor and Kagor Chumai dessert kinds; 3 were dry table wines
(Cabernet Sauvignon, Pinot Franc and Chardonnay, while the remaining one
was a semi-sweet fine wine (Isabella). All their prices fall inside the
"low" (USD 2-4/bottle) and “middle-low" (USD 4-6) market segments.
Moldovan DOC Kagor average price is higher than Bulgarian DOC Kagor (USD
4,8/bottle against 2,7), while prices almost equal for table kind Kagor
(2,5 against 2,6). Average price (USD 3,7/bottle) for monitored Moldovan
wines resulted to be, anyway, in line with the Romanian one, although 25%
and 65% higher than Bulgarian and Hungarian ones respectively.
3.7.2 Positioning of Moldovan
wines/spirits
As already mentioned above,
Moldovan products are unanimously seen as products meant to target the
market segment referring to consumers with low to middle-low spending
capacity. The latter have to be found mainly outside Riga; among
youngsters and among ethnically Russian consumers.
The interviewed operators
perception of Moldovan wines is a quite "neutral" one, in the sense they
are not seen neither as bad nor as good products. Although this could be
interpreted as a negative sign -because at the end it may mask an absence
of opinion at all, at the same time allows "maneuvering margins" in case
of future promotional actions/campaigns implementation. Anyway, the fact
that Moldovan products have no-image or a neutral image among Latvian
distributors/consumers, could indeed push operators to prefer the same
wine offered by Moldova from countries which would supply it at the same
price or even slightly higher but enjoy a good image; provide better
guarantees concerning quality and more interesting payment
conditions.
The situation is much more
clear-cut with spirits. As said above, whilst "Belii Aist" cognac is
widely known and very much in demand, the remaining range of Moldovan
spirits are not seen as so appealing /interesting to local
importers/distributors.
As for sparkling wines, only
Cricova appears to enjoy some limited credit among local
importers/distributors. Indeed, no interviewed operators showed any
specific interest to have more detailed information about Moldovan
sparkling wines. This is surely due to the difficult market situation
existing in Latvia for this category of products for the strong
competitive position from Riga Vinss products and from "top market"
products imported from France and Italy.
3.7.3 Latvian
operators' reaction to the presentation of Moldovan
products
As already said at above point 2,
materials relating to the products from a sample of five Moldovan
enterprises was taken to Latvia by investigators in order to promote
Moldovan wine/spirit production within this market. The material
concerned: (i) a company presentation; (ii) a price-list of their
products; (iii) information concerning their specific goods
-description-notes, photos, availability of supplies. During the meetings
with Latvian operators, the above materials was distributed and
discussions about products introduced were held, along with others more
general concerning possible terms of trade and delivery. The following is
a short summary of discussions results.
Awareness of proposed
products: As said above, very few
products introduced by the investigators resulted familiar to people
interviewed. Among wines, they basically have been: "Kagor" and "Kagor"
kinds and some others largely produced worldwide -such as: Cabernet,
Merlot and Pinot Noir among dry red wines and Chardonnay and Sauvignon
among white wines. Some other, more regional kind of products -such as:
Rosu de Hincesti, Codru, Feteasca, Traminer, Kazaiac, Rcatsiteli and
Aligote resulted absolutely unknown. Some wines -such as: Lydia and
Isabella, are still remembered (more than sold) by some distributor, as
hang-over memory from the recent past. The limited amount of known -and,
therefore, "marketable", products is surely a big limitation to the
penetration into this market by Moldovan products.
Prices: Although discussions on prices always focused more on the
price/produce quality ratio rather than simply price, a not so clear-cut
situation among operators interviewed has to be highlighted referring to
this variable. Indeed, whilst Mobil Plus -the largest importer of
alcoholic drinks in Latvia, and other smaller importers -Park SIA and
Grape SIA, had a firm, negative attitude towards proposed prices, other
importers -Lion & KO, second largest importer; Interbaltija AG and
Tammi SIA showed a more positive attitude. It is worth mentioning that
also Rigas Vini discontinued in 1993 its import or raw materials from
Moldova due to their no-competitive price-quality ratio.
Whenever ex-work prices -either
in the category of "table" or "fine" ones, quoted in the Moldovan producer
price-lists were seen by interviewed operators as not competitive, they
were quoting prices for similar products coming from Spain and Bulgaria
(most of the times), France (above all for table wines), Argentina and
Chile.
It has also to be said that even
though sometimes Moldovan proposed products were seen as "price
convenient", they were rejected by dealers due to the low scoring of some
other essential parameters -produce quality, produce presentation,
difficulty to arrange supplies. This happened with Interbaltija AG for a
Chardonnay from Burceag winery and with Mobil Plus with wines from
Garling, both not purchased due to the poor produce quality. Price,
anyway, remains the criteria most often quoted as the most important one
in eventually making interviewed operators to decide to purchase from
Moldova -see company's’ fiches in Annex 4 A.
Produce
presentation: The Moldovan wineries
which scored best at this respect have undoubtedly been Hincesti and
Taraklia ones. Their bottles, label and general presentation were seen
unanimously as up to competitors’ standards. Less well performed the
remaining companies included in the sample: Cojusna products presentation
was seen as very much "old fashion" -mainly because they showed in their
brochure mostly collection wines, which bottling was done several years
ago; the same happened for "Milesti Micii" products image which, although
recently improved, still shows too clearly the market this company still
targets -the Russian one. The same can be said also for Bardar
products.
Product correct presentation is
indeed seen as an essential pre-requisite to compete in such an open
market as it is today the Latvian wine one. This applies both to "fine",
quality wines and to "table" wines. In particular:
international bottle size (75
cl) should be adopted;
labels should be appealing to
final consumers in terms of graphic and design. All indications should
be in English, with the back label carrying also a sticker with basic
information in Latvian -this is a pre-requisite to sell the produce on
Latvian market. Very often this is taken care by the
distributor/importer itself;
bottle capsules should be used,
along with
some other small promotional
material (small tags around the bottle necks) to provide further
explanation on wine characteristics or/and wine consumption;
and
clear statement about the
quality of wine, highlighting if it is a "table" or "origin
certificated-DOC" kind of wine. Produce presentation -along with produce
quality, is -after price, the criteria most frequently quoted by
interviewed operators as the most relevant criteria in eventually
motivating them to get supplies from Moldova -see company's’ fiches in
Annex 4 A.
Delivery
arrangements: This is in general
unanimously considered as a highly worrying area. Indeed, the following
problems were mentioned as very worth to be dealt with both by Moldovan
concerned authorities and/or operators:
difficulty to receive
samples prior to signing any purchasing contract. Moldovan sellers are
either reluctant to send them or take too long to arrange them.
Furthermore, not consistency between samples and final deliveries are
seen as one of the most prominent obstacle when purchasing wine from
Moldova;
difficulty to arrange transport
from Moldova, either by road and rail due to lack of carriers or space
on cargo-train;
high transport costs to cross
Ukraine and Bielorussia, due to both bureaucratic and security
matters;
difficulty to cross Ukrainian
and Bielorussian borders, due to the heavy amount of bureaucratic
procedures to go through; pilferage of transported lots and undue
payments to be made to speed up operations or simply to be able to cross
borders.
Terms of trade: Since no discussion on this matter was held with
Moldovan enterprises prior to the departure of investigators to Latvia,
terms of trade were discussed only as general matter and not relating to
any specific produce promoted with the mission. Results from discussions
can be summarized as it follows:
terms of payment: no
interviewed operators is prepared to pay before 30 days from the moment
they receive goods. Sometimes payment can be delayed up to 90/120 days
for products particularly slow in their sales performances. These are
payment terms usually agreed upon with the other current
suppliers;
pre-payment: Tammi is prepared
to pre-pay produce only for the first purchase, whilst Grape would do
only over amounts above the agreed credit terms. All remaining
interviewed operators showed a clear, negative attitude towards this
matter;
arrangement of transport and
custom clearance at Latvian borders: apart from Rigas Vini which would
prefer transport to be arranged by the seller, all other interviewed
operators said they can deal themselves with these matters.
Documentation needed to import wines/spirits into Latvia include:
customs declaration; original of the contract signed among parties;
certificate stating health conformity;
samples: they are always
required before signing any purchasing contract. This is also because
local authorities need to carry out produce analyses before allowing a
certain importer to introduce a product into Latvia. This is used to
verify correspondence of what stated in the supplier/importer
documentation with real contents of analyzed products;
bulk delivery: only Riga Vinss
-for obvious reasons, showed some interest on this;
exclusivity of produce
distribution in Latvia: it is usually preferred and sometimes requested.
This is seen as a way to undercut the high competition existing on this
market and to secure returns from any advertising/promotional campaign
developed for a specific product;
minimum size of delivery:
usually, one 22" container;
back-up actions: when required,
they refer to either promotional/advertising campaigns which cost would
be entirely paid by suppliers or shared with local distributor or to
free amount of goods to be used for organizing free tasting among
Latvian wholesalers/retailers and, finally, consumers at retail
outlets.
3.7.4 Specific interest of Latvian operators for Moldovan
products Before making any specific consideration about
interest raised by the Moldovan products introduced to interviewed
Latvian operators, it should be said that if the current setback
in the growth of Latvian economy -coupled with the huge amounts
of products already on supply and the stable ties already
developed between local importers and external suppliers,
is not favoring the penetration of this market by new products,
from the other side this generates an interesting situation
for products capable to target the growing amount of Latvian
customers who cannot afford to buy expensive products. Indeed,
some companies -Tammi SIA, Grape SIA and Interbaltija AG,
showed some interest to know better about Moldovan products,
provided the proposed goods have a competitive price/quality
relationship and a good presentation. This refers mainly to
red sweet wines of "Kagor" kind and to dry, red wines such
as: Pinot Noir, Cabernet and Merlot. With the exception of
Chardonnay and Sauvignon -seen as interesting products in
a couple of occasions, in general little interest is raised
by white wines. Definitively no interest at all are raising
more kind of "regional" varieties -Rosu de Hincesti, Codru,
Feteasca, Traminer, Kazaiac, Rcatsiteli and Aligote. Lion
& KO said they are currently considering starting business
with Garling enterprise -that recently proposed them a good
range of their products, whilst Riga Vinss asserted to be
prepared to take into consideration bulk purchases of sparkling
wine raw materials provided delivery conditions are competitive.
Only Interbaltija SIA expressed some interest towards proposed
Milesti Micii sparkling wines, although their prices need
to be decreased to make the product really appealing. As for
fortified wines and spirits, apart from the "Belii Aist" cognac
-which positioning is - by the way, quite strong on the Latvian
market, no specific interest was noticed among interviewed
operators.
Note: The complete copy of the report can be purchased
at the
CAMIB office This web
site it is created and maintained by NGO CAMIB
Web master email:agrotec@camib.mldnet.com
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 |
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Does the people's will rule the Republic of Moldova?
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Rezults: |
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Yes
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115
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No
|
552
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Do not know
|
407
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 |
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